Customer Support
We're here to help. Reach out through any of our support channels
How to Reach Us
Contact
+211 922 066 666
Hours
Mon - Fri: 8:00 AM - 5:00 PM (CAT)
Contact
+971 56 440 5353
Hours
Mon - Fri: 8:00 AM - 5:00 PM (GST)
Contact
Hours
Available 24/7
Contact
Available on our website
Hours
Mon - Fri: 9:00 AM - 6:00 PM (CAT)
Contact
Juba, South Sudan
Hours
By appointment
Frequently Asked Questions
Visit the login page and click 'Forgot Password'. Follow the verification steps and set a new password.
You'll need a valid ID, proof of address, and for business accounts, company registration documents.
Personal accounts are typically approved within 2-3 business days. Corporate accounts may take 5-7 business days.
Yes, we maintain the highest security standards and are regulated by the Central Bank of South Sudan.
Visit our Pricing page or contact our support team for detailed fee information.
Yes, our mobile app is available on iOS and Android with full banking features.
Still need help?
Our dedicated support team is ready to assist you with any questions or concerns